Communifire Support

Support

We love to help!

Customer focus is not an area of emphasis, but the key driving force behind the quality and self-sufficiency of Axero's products. We follow an iterative approach in product development where customer feedback opens avenues for future development and enhancements. Working in close ties with our strong clientele not only benefits the product, but also the client's business.

Communifire comes with two guarantees:

  • Your software is guaranteed to work. Bugs happen sometimes. When they do, we fix them promptly and with a smile.
  • You're guaranteed personalized support, including implementation, installation, and setup. Your platform will be easy to use, flexible, and scalable.
Communifire Support Services

Technical Services

Need an extra hand? Axero Solutions offers a myriad of services encompassing the entire life cycle of Social Networking and Social Business Software implementations. We work closely with our customers to ensure that you get the most out of Communifire.

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Communifire Installation

Installation

For all SaaS licensing options, we'll install your platform for you -- we want you to make the most of Communifire. With self-hosted plans, it's your choice -- let us install Communifire on your servers -- or take the software and you set it up using the installation guide. Got a question? Give us a call or send us an email. We'll walk you through anything that comes up.

Communifire Communities

Communifire Communities

Post a question. Search previous forum postings, wiki's, articles, and discussions. Participate in community conversations with Communifire customers, developers, partners, and the Axero team.

Your Personal Support Space

Your Personal Support Space

For customers who choose a support plan, we provide you with a secure and confidential support space within our support community. All communication in that space is private by default and only viewable by the customer and Axero Solutions. This is available to clients with a current support contract.

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