We don't just say we're different however, we back it up in everything we do.
From our first engagement through the trial of the software our focus is on facilitating your solution-based evaluation of Communifire to help you determine if it is the right solution for your needs. Often times, of course, it is. But sometimes it is not ... and we admit that ... and we can typically then leverage our understanding of social media solutions to suggest alternatives.
Everyone at Axero Solutions is part of our customer support effort and everyone considers pleasing customers as an important part of their job description. This means that even if a resolution requires a quick reponse from senior management you won't have to wait long to hear back from us on a solution to your problem. We'll answer not only quickly but honestly and creatively to get the issue solved.
We give a strong voice to our customers when planning our development roadmap. Always striving to meet the evolving needs of our customers is how the product evolves. Since the beginning we’ve been working with customers to expand the value of social networking and collaboration into new areas, focusing on functionality and solutions instead of sexy features that look good in marketing.
We would rather earn the evangelism of our customers than spend a lot of money to yell at the market about how great we are. Our customers appreciate this approach because it means we cannot afford to lose our focus on the customers and with less marketing to pay for (and no investors to pay back) our prices are lower than other packages offering similar functionality.
When you invest in enterprise software its really more than just a one-time purchase decision, it is like a long-term partnership. You are not just buying current functionality but also the expectation that the product will continue to be valuable in the future. Here are some useful facts we hope will give you confidence in partnering with Axero Solutions:
One of our solution experts are ready to discuss your needs.
Phone: (888)976-4446 Email: firstname.lastname@example.org
Address: 770 11th Ave San Diego, CA 92101
Find out if you're eligible for a donated or discounted Communifire license.
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"Axero Solutions implemented our corporate portal with Communifire -- and we are more than pleased with the team, the product, and the professionalism exhibited in successfully hitting the target time line and budget. We very much appreciate the top notch ongoing customer service, we absolutely love the close interaction with the development team, and the depth and features provided have been more than sufficient. Working with the Axero Solutions team is an enriching experience to us."
Ei Ei ThuCIO, PhillipCapital