Communifire Plans, Pricing, and Free Trial
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Communifire Plans, Pricing, and Free Trial

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No risks ... try out Communifire at no cost for 14 days

No hidden fees. Cancel any time.

Let Axero Solutions host and manage Communifire for you in our existing server infrastructure. These plans are for organizations that need only a relatively small number of users, keeping your costs low.

BasicSaaS

$49

per month

ProSaaS

$99

per month

PlusSaaS

$199

per month

MaxSaaS

$499

per month
Sign Up Sign Up Sign Up Sign Up
10 users 20 users 50 users 100 users
5GB disk space 10GB disk space 20GB disk space 30GB disk space
Standard support Standard support Standard support Premium support
Buy additional storage - every 10GB is $5 / month.
Premium support can be added to a Basic, Pro, or Plus plan for $39/month.

Support

Standard Support

All plans include access to Communifire Support Community, where you can access user guides and how-to's, post questions and get answers in the discussion forums. Customers with Standard Support also receive all upgrades and service releases.

Premium Support

Everything provided in the Standard Support and:

  • Support available by telephone, email and instant message
  • Your own personal support space - We provide you with a secure and confidential support space within our support community. All communication in that space is private by default and only viewable by the customer and Axero Solutions.
  • Access to submit private cases and help questions

What you get when you sign up

  • Your own Communifire installation
  • A chance to experiment with different settings and configurations in an isolated sandbox
  • When you're ready to go live you can start over fresh or keep what you've put together

Questions?

Communifire has a lot of flexibility -- there are often multiple ways to achieve the same result. For most people, the best way forward is to talk with us directly, tell us what you're trying to do, and we'll tell (and show) you how Communifire can do it. Once we know we have a good fit we can set you up in a free trial to see how Communifire works in the real world.

Frequently Asked Questions

How does the 14-day free trial work?

If you cancel a paying plan within 14 days of signing up you won’t be charged a thing. If you choose to cancel your account in the future you will never be charged again, but you are responsible for charges already incurred up until your cancellation. Refunds can not be issued after your initial 14 day trial and we don’t prorate for partial months.

Do I have to sign a long term contract?

Communifire unlimited licenses are a pay-as-you-go service with commitments of one one-year terms. If you cancel you won't be refunded for the current year, but you won’t be billed again.

If I cancel my account within 14 days of signing up, will I be charged any fees?

No. You can try Communifire for 14 days, risk-free. There will be no charges to your account if you cancel within the first 14 days after signing up.

Do I need a credit card to sign up?

Yes, we require a credit card to sign up. We accept Visa and MasterCard.

Why do I need a credit card to sign up?

We need your billing information to reduce fraud and verify you have a valid credit card should you keep your account open. This prevents any interruption in service.

Can I cancel my account at any time?

Yes. Although we would hate to see you go, you can cancel your account from your account control panel.

Is there a setup fee?

No. There is no setup fee for any of our plans.

Can I change my plan later on?

Absolutely! You can upgrade or downgrade your plan at any time with no additional charges.

What happens when I run out of hard drive space?

You will be automatically billed for every 10GB at just $50 / month when you go over your plan allowance. You will be notified before this happens.

What web browsers work with Communifire?

Internet Explorer 7 and higher, Firefox 3 and higher, Safari 4 and higher, Chrome 4 and higher.

Are Custom Plans Available?

Yes! Go ahead and contact us (1.888.976.4446 or email us ) and we can put together a comprehensive quote that fits your Enterprise's or Non-Profit's needs.

Let Axero Solutions host and manage Communifire for you in our existing server infrastructure. Don't worry about keeping up with changes in user numbers, go with unlimited users.

SaaS Unlimited Users

The SaaS unlimited user license lets you focus on growing instead of managing your user count. The only limitation is on hard drive space (a limit that is easily expanded at the rate of $50 / year for each additional 10 GB), leaving your community's collective imagination unchained to realize its broadest ambitions.

Questions?

Communifire has a lot of flexibility -- there are often multiple ways to achieve the same result. For most people, the best way forward is to talk with us directly, tell us what you're trying to do, and we'll tell (and show) you how Communifire can do it. Once we know we have a good fit we can set you up in a free trial to see how Communifire works in the real world.

IgniteSaaS

$10,500

per year
Contact Sales
Unlimited users
20GB disk space
Standard support included
Premium support
$3500 / year

Support

Standard Support

All plans include access to Communifire Support Community, where you can access user guides and how-to's, post questions and get answers in the discussion forums. Customers with Standard Support also receive all upgrades and service releases.

Premium Support

Everything provided in the Standard Support and:

  • Support available by telephone, email and instant message
  • Your own personal support space - We provide you with a secure and confidential support space within our support community. All communication in that space is private by default and only viewable by the customer and Axero Solutions.
  • Access to submit private cases and help questions

Anxious to get into the trial?

You can self-serve yourself into a trial by signing up for one of the limited user plans and upgrade when you are convinced. You'll get:

  • Your own Communifire installation
  • A chance to experiment with different settings and configurations in an isolated sandbox
  • When you're ready to go live you can start over fresh or keep what you've put together

Frequently Asked Questions

How does the 14-day free trial work?

If you cancel a paying plan within 14 days of signing up you won’t be charged a thing. If you choose to cancel your account in the future you will never be charged again, but you are responsible for charges already incurred up until your cancellation. Refunds can not be issued after your initial 14 day trial and we don’t prorate for partial months.

Do I have to sign a long term contract?

Communifire unlimited licenses are a pay-as-you-go service with commitments of one one-year terms. If you cancel you won't be refunded for the current year, but you won’t be billed again.

If I cancel my account within 14 days of signing up, will I be charged any fees?

No. You can try Communifire for 14 days, risk-free. There will be no charges to your account if you cancel within the first 14 days after signing up.

Do I need a credit card to sign up?

Yes, we require a credit card to sign up. We accept Visa and MasterCard.

Why do I need a credit card to sign up?

We need your billing information to reduce fraud and verify you have a valid credit card should you keep your account open. This prevents any interruption in service.

Can I cancel my account at any time?

Yes. Although we would hate to see you go, you can cancel your account from your account control panel.

Is there a setup fee?

No. There is no setup fee for any of our plans.

Can I change my plan later on?

Absolutely! You can upgrade or downgrade your plan at any time with no additional charges.

What happens when I run out of hard drive space?

You will be automatically billed for every 10GB at just $50 / month when you go over your plan allowance. You will be notified before this happens.

What web browsers work with Communifire?

Internet Explorer 7 and higher, Firefox 3 and higher, Safari 4 and higher, Chrome 4 and higher.

Are Custom Plans Available?

Yes! Go ahead and contact us (1.888.976.4446 or email us ) and we can put together a comprehensive quote that fits your Enterprise's or Non-Profit's needs.

Take Communifire under your control, host it on your own hardware to eliminate all external limitations.

Self-Hosted

If you want to take full responsibility for hosting then your usage level is your own concern, we impose no restrictions on the number of users or the hard drive space required. You'll still have access to the latest updates to apply to your community at your discretion.

Questions?

Communifire has a lot of flexibility, meaning there are often multiple ways to achieve the same result. For most people, the best way forward is to talk with us directly, tell us what you're trying to do and we'll tell (and show) you how Communifire can do it. Then, we can also talk about price and plans designed especially for you. Once we know we have a good fit we can set you up in a free trial to see how Communifire works in the real world.

SparkSelf-Hosted

$10,000

per year
Contact Sales
Unlimited users
Unlimited disk space
Standard support included
Premium support
$3500 / year

Support

Standard Support

All plans include access to Communifire Support Community, where you can access user guides and how-to's, post questions and get answers in the discussion forums. Customers with Standard Support also receive all upgrades and service releases.

Premium Support

Everything provided in the Standard Support and:

  • Support available by telephone, email and instant message
  • Your own personal support space - We provide you with a secure and confidential support space within our support community. All communication in that space is private by default and only viewable by the customer and Axero Solutions.
  • Access to submit private cases and help questions

Anxious to get into the trial?

You can self-serve yourself into a trial by signing up for one of the limited user plans and upgrade when you are convinced. You'll get:

  • Your own Communifire installation
  • A chance to experiment with different settings and configurations in an isolated sandbox
  • When you're ready to go live you can start over fresh or keep what you've put together

Recommended System Requirements

Database Microsoft SQL Server 2000/2005/2008
Webserver IIS 6.0 or above with ASP.NET 4.0
Hardware Min: 2GB RAM, Pentium 4 and above, 1.0GHz and above

Frequently Asked Questions

How does the 14-day free trial work?

If you cancel a paying plan within 14 days of signing up you won’t be charged a thing. If you choose to cancel your account in the future you will never be charged again, but you are responsible for charges already incurred up until your cancellation. Refunds can not be issued after your initial 14 day trial and we don’t prorate for partial months.

Do I have to sign a long term contract?

Communifire unlimited licenses are a pay-as-you-go service with commitments of one one-year terms. If you cancel you won't be refunded for the current year, but you won’t be billed again.

If I cancel my account within 14 days of signing up, will I be charged any fees?

No. You can try Communifire for 14 days, risk-free. There will be no charges to your account if you cancel within the first 14 days after signing up.

Do I need a credit card to sign up?

Yes, we require a credit card to sign up. We accept Visa and MasterCard.

Why do I need a credit card to sign up?

We need your billing information to reduce fraud and verify you have a valid credit card should you keep your account open. This prevents any interruption in service.

Can I cancel my account at any time?

Yes. Although we would hate to see you go, you can cancel your account from your account control panel.

Is there a setup fee?

No. There is no setup fee for any of our plans.

Can I change my plan later on?

Absolutely! You can upgrade or downgrade your plan at any time with no additional charges.

What happens when I run out of hard drive space?

You will be automatically billed for every 10GB at just $50 / month when you go over your plan allowance. You will be notified before this happens.

What web browsers work with Communifire?

Internet Explorer 7 and higher, Firefox 3 and higher, Safari 4 and higher, Chrome 4 and higher.

Are Custom Plans Available?

Yes! Go ahead and contact us (1.888.976.4446 or email us ) and we can put together a comprehensive quote that fits your Enterprise's or Non-Profit's needs.